Generational Differences In Galliford Try Construction Industry

Generational Differences in Galliford Try Construction Industry

Over the recent past, construction industries have steadily evolved to be among the best ventures globally. The rise is associated with the high demand for accommodation to cater for business, hospitality, housing and a range of other requirements. Although the need for construction services is increasing, the sector experiences various challenges. Some of these challenges emanate from generational gaps that are evident among the workforce serving in these enterprises. Conflicts, technological advancements and shifting viewpoints are some of the problems witnessed in the building sector because of generational differences.

Since the global construction sector is broad, the essay narrows its scope and examines a construction firm known as Galliford Try, which has its headquarters in the United Kingdom. The study illuminates how various challenges affect the company and aligns them along with theories such because transformational, authentic, stalwart leadership and leader-member exchange (LMX). Particularly, these challenges had been not serious previously decades but possess now become substantial concerns owing in order to the changes within generational focus. Consequently , the essay looks at these challenges plus assesses the importance of the ideas mentioned previously in their own management.

Generational Challenges

Conflicts, Technical Advancements and Moving Focus

Remarkably, the particular different generation of individuals employed in Galliford Company has added to ideological disparities and heated arguments. According to study by Kong, Wang and Fu (2015), several employees helping in organizations currently comprise the era X and Con born between 65 and 1999. As the majority of all those in generation By function in leadership jobs, the younger types within the Y group are subordinates plus supervisors.

It is important to notice that these people have an distinctive view regarding management and teamwork. In contrast to their seniors given birth to more than 40 years ago, the Con parts of employees possess varied opinions regarding the way businesses should tackle their own issues (Wiedmer, 2015; Stone & Deadrick, 2015). Sometimes, senior citizens who constitute all those in executive locations fail to think about the arguments advanced from the Y generation, the scenario that activates conflicts and sabotages witnessed in building companies such because Galliford Try. Within effect, contemporary employees understand their placement and rights within workplaces and any kind of violation can guide to disagreements, specifically among those within leadership and the particular workforce.

Another major challenge encountered by leaders within construction companies such as Galliford Try will be technology. Unlike their own elders, the younger individuals are touching modern advances within the sector of technologies. The reception price of these workers is high because compared to their seniors who have an adverse perception associated with new developments. On the internet platforms like Tweets, Whatsapp, YouTube plus Facebook have hundreds of thousands of young clients who fall within the Y era (Khor, 2017; Aruna & Anitha, 2015; Laird, Harvey & Lancaster, 2015).

Due to these types of switches associated with technologies and laxity exhibited by the parents in workplaces, there exists a drift that offers gradually developed among X and Con types of employees. The particular manner where the 2 sections of personnel look at problems is divergent. Within some extreme cases, the X employees who refuse to adopt the changes plunge their organizations into financial losses. Although the seniors do not like several technological advancements, these developments determine the trend in the construction industry. Therefore, stakeholders in Galliford Try cannot underscore the changes witnessed in the sector of technology as they endeavour to sustain their dominance in the building sector.

Shifting focus is also among the emerging problems confronted by executives within the building enterprises internationally. In the Usa Kingdom, construction businesses have to grapple using the ever-changing mechanics presented by customers and the workforces. Considerably, these shifts are usually bad for the improvement of companies due to the fact failure to line up with them may trigger severe effects. Brown, Thomas plus Bosselman (2015) claim that unlike prior generations, modern customers comprised of Con segments need the specific kind of solutions and have loads of information on their own desired products.

Technological advancements possess made it feasible for modern individuals in order to accumulate data upon providers and connected quality. Bilgihan (2016), along with Nadeem, Andreini, Salo, and Laukkanen (2015) elucidate that will before you make a buy, generation Y clients engage in rigorous research. Notably,, the objective of the investigation carried out by the Con segment of customers would be to ascertain the particular nature of solutions delivered by the firm and the particular rate of fulfillment as stated within online and off-line platforms by previous reviewers (Berezina, Bilgihan, Cobanoglu, & Okumus, 2016). The task associated with shifting focus will be likely to carry on intensifying, especially along with the creation of gadgets such as laptops and smartphones.

The Relevance of Leadership Theories

Transformational and Authentic Leadership Theories

Transformational leadership theory encompasses a variety of initiatives executed by a manager with the intention of amplifying productivity. Unlike several methods that emphasise on augmenting the performance of staff using motivation and reprimand, the transformational model encourages administrators to connect with their subordinates and walk with them through the process of production (Ghasabeh, Soosay & Reaiche, 2015).

In Galliford Try, executives can utilise the approach to enhance the quality of services delivered by its workforce. Some of the initiatives that managers serving in the company can undertake include identifying the strengths and weaknesses of their human resources, their values and preferences. It is worthwhile to explain that the model resonates well with the gaps exhibited by the diverse generations in the firm. Unlike past individuals, the present members of staff analyse the way administrators treat them and the value associated with their contribution in the workplace.

Therefore, when executives in the construction company work with them and connect with their desires, the rate of production improves. Even though the style of supervision is high-end, it has some limitations that include the likelihood of making the wrong decisions. Due to the influence that managers have on their team members, they may convince them to engage in a venture without due diligence. If the outcome of the initiative is adverse, then the employees may become victims of the blame on an act proposed by their transformational leader.

Consequently, authentic type of administration focuses on the behaviour of a person in three perspectives, which comprise intrapersonal, interpersonal and developmental. In the view of Leroy, Anseel, Gardner, and Sels (2015), authentic leadership revolves around the character of individuals and their willingness to adopt new initiatives while remaining firm in their virtues. The style of management epitomised by authentic supervisors can be practical in improving the quality of products delivered by Galliford Try Organization.

Through the approach, managers in the company can cooperate with their employees who fall into different age brackets and initiate change. Northouse (2016) explains that the authentic approach enables administrators to adopt new procedures introduced by the members of staff without compromising values and goals of the enterprise. Additionally, the method encourages leaders working in the firm to serve as role models and demonstrate high moral standards.

While authentic approach challenges people to be factual in their interactions with their subordinates, it has limitations. Being real can lead to negative interpretations from employees who may view it as an act of pride. Besides, some individuals may gradually become biased and incline towards specific component of the theory. In some contexts, managers may end up being excessively open to fresh ideas using their co-workers or may stay to their views and downplay plans from the group.

Servant Management and Leader-Member Trade (LMX)

As the particular name denotes, stalwart leadership represents a good approach where people in executive jobs prioritise the anticipation of their co-workers. When utilising the particular model, supervisors listen, encourage, empathise and persuade their own teams to function hard. The strategy is paramount within addressing the issues exhibited by the particular various generations operating in Galliford Attempt. Significantly, modern workers make their decision based on the particular way their frontrunners handle their problems.

A display of concern is really a milestone that wise managers can use in their mission to challenge the particular workforce to provide. Within effect, servant management is a theory that encourages executives to leave their offices and interact with their subordinates in their respective work environments (Hoch, Bommer, Dulebohn, & Wu, 2018). Through the interaction, administrators in Galliford Try can unearth the opinions and challenges encountered by their colleagues as they strive to meet the expectations proposed by the firm.

Remarkably, the factor that delineates high performers from others in the construction industry is the expression of care and respect for the teams tasked with organizational projects, a phenomenon envisaged in the cornerstones of servant leadership. Notably, although the theory appears easy-to-execute, it is challenging. Being ready to prioritise the interests of others is a limitation that has affected the implementation of the servant leadership model in several organizations. Administrators in these firms are unwilling to sacrifice their preferences and handle their employees at higher positions as compared to themselves.

Unlike transformational, authentic and servant leadership, leader-member exchange theory (LMX) focuses on the relationship between managers and their subordinates. Boyne (2014) explains that LMX is an approach that provides insights into the fact that leaders view their team users from different perspectives. While some workers along with the increased positions prior to the zoom lens of their professionals, others fall under the set qualifications. Using the parameters outlined in the model, companies such as Galliford Try can analyse how these relationships can be useful in promoting performance. Significantly, individuals cannot love all the members of staff equally.

Therefore, it is essential that managers use the model in a manner that enables them to rally their teams together using focus individuals in the in-group or through categorization. Conversely, the model has a limitation that revolves around the bias that leaders exercising it can exhibit. It is paramount to note that segmentation of employees using their capabilities and personal relationships with the executives is a formula that can catalyse low performance and hatred at enterprises such as Galliford Try.

Follower Requirements and Goal Differences in Organizations

Leadership is evident when people rally teams and challenge them to undertake a particular task. Administrators usually have people who believe in them and follow their requests. Ramchunder and Martins (2014) assert that when managers understand their followers, they can motivate them to deliver high-quality products, a factor that improves the position of a firm in the market. Some of the requirements that people who associate with particular leaders show include the willingness to deliver and a positive attitude.

Besides, followers can also demonstrate their prowess in specific fields. At times as witnessed in the context of leader-member exchange, followers may exhibit high abilities with the purpose of joining the particular in-group and taking pleasure in the associated advantages.

In the particular context of objectives and difference among countries and businesses, the essay looks at the uniqueness showed by Galliford Attempt Organization and Tennessee Valley Authority (TVA) in the United States. From the examination, the two companies have different goals owing to their various initiatives. According to Humphreys (2014), the United States and the United Kingdom are almost similar in terms of economic development and lifestyle. Therefore, the two companies engage in seamless procedures irrespective of their ownership. In some parts of the world, especially developing countries, public enterprises such as TVA could not be effective in service delivery as compared to privately owned enterprises.


In conclusion, addressing the issue of generational diversity requires the utility of a range of theories. The new age brackets of people working in companies like Galliford Try are inclined towards organizations that value their participation. Therefore, when managers adopt styles that are inclusive and engage their teams successfully the rate of conflicts, technological discrepancies and focus drift experienced by employees and the management diminishes. Imperatively, the theories of leadership outlined above are helpful in elevating the quality of management and shifting the focus of modern supervisors to more informed approaches that amplify employee treatment and harmonises the challenges linked to generational gaps.


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