Patient-Oriented Care and Safety in Healthcare

  • Introduction

    Health services in many countries have been faulted for not delivering quality, effective, and reliable services to patients and their families. Patients and families have gradually lost hope in many public health facilities since they no longer believe they can get good services from there (Riley, White, Graham, & Alexandrov, 2014). Delivering quality patient-centered care and safety health care as compared to the traditional restrictive patient visitation makes it easier for both the patient and the family to have the feeling of inclusivity in the disease management and recovery process.

    Empowerment of Family members

    Empowerment of the household members of people has been thought to be an important method of ensuring family-centered care can be acquired. Family members are usually nearer to the patients given that they have lived using them and understand their behaviour (Hood, 2014). They know the very best and easiest means of communicating using them during stressful times to control their anger and anxiety. The healthcare providers can understand not merely the condition of patients but additionally their personalities to greatly help them interact freely (Alfes, 2015).

    Nurses can enhance the quality of these relationships with patients should they cultivate a hospitable atmosphere involving patients’ family and timely bedside reporting. This atmosphere enables nurses and family of people to interact and communicate effortlessly. The evaluation of the people’ conditions mustn’t be left to 1 side of the group. Family and nurses who are nearer to patients will effortlessly notice any alterations in the progress of people and help the sufferers recover quickly (Hood, 2013). Healthcare service providers have to educate patients’ family members to comprehend their functions in providing patient-centered health care and safety.

    Communication between your patients’ families and nurses is essential because it enables the former to comprehend the condition and progress of these loved ones. For example, hospital visitation by family shows patients that their own families love and value them. The visits reduce anxiety and stress levels among patients given that they realize that their family still love them no matter their sickness. Connectivity between medical center staff and patients demonstrates the hospital community is focused on providing all of the required support to boost disease management. For example, a social employee helping a discharged patient demonstrates there exists a connection between hospital staff members and people (Alfes, 2015).

    The social worker’s stop by at patients’ homes enables family to understand that medical care facility is focused on offering extended services to people and also educate themselves on simple procedures to greatly help in the healing process (Riley, et al., 2014). Exercising the staff to raised understand how best to communicate issues related to the end of life care by using special techniques prepares family members to understand and appreciate the loss. Moreover, the addition of more nurses reduces exhaustion and enables nurses to work within stipulated schedules. The hospital staff needs to be properly supervised to enable them to develop the best practices of resolving conflicts, increasing job satisfaction, and limiting burnout in nurses.


    Family support during a patient’s stay at the Intensive Care Unit (ICU), hospital visitation, and extended staff services enhance the quick recovery of patients and provide support and assurance to family members. Communication between hospital personnel and a patient’s family members reduces anxiety and ensures family members offer the required support to make nurses’ work easy.


    Alfes, C. M. (2015). Standardized Patient Versus Role-Play Strategies: A Comparative Study Measuring Patient-Centered Care and Security in Psychiatric Mental Wellness Nursing. Nursing education perspectives , 36 (6), 403-405.

    Hood, J. L. (2013). Leddy & Pepper’s Conceptual Bases of Professional Nursing. Philadelphia: Walters and Kluwer Wellness.

    Riley, B., White, J., Graham, S., & Alexandrov, A. (2014). Traditional/restrictive vs. patient-centered intensive care unit visitation: Perceptions of patients’ family members, physicians, and nurses. American Journal of Critical Treatment , 23(4),

    Leave a Reply

    Your email address will not be published.